FAQ
We’re here to help.
If you didn’t find the answer to your question, feel free to email us anytime.
The basics
How can I join ELSI?
You can join our waitlist to hear about product updates and access opportunities. Just leave us your email, and we’ll keep you posted.
Is ELSI free?
ELSI is currently being developed and tested. We’ll share details about pricing and any optional paid features as they become available.
Is ELSI a shopping app or a wardrobe app?
Wardrobe and shopping choices are interconnected and so is ELSI. We’re starting with helping you understand your wardrobe and personal style. Over time, we want that understanding to make shopping more personal, useful and enjoyable.
What makes ELSI different from other styling apps?
ELSI starts with you. Not a list of fashion rules. Not what everyone else is wearing. Not another trend you have to keep up with. Your outfits, your preferences and the little things that make your style yours.
Your style and your wardrobe
Do I need to upload my entire wardrobe?
Nope! You can start with the outfits you’re already wearing. ELSI is designed around your wardrobe in real life, not the ambitious project of photographing every single thing in your closet.
What if I don’t know my personal style?
That’s kind of the point! You don’t need to know your aesthetic, your body type or whether you’re a minimalist, maximalist or somewhere in between. ELSI is here to help you explore what you like, one outfit at a time.
What if my style changes?
We’d be surprised if it didn’t! Your style can change with your life, your mood, your work or simply because you’ve discovered something new. ELSI is being designed to evolve with you.
Shopping with ELSI
Can ELSI help me shop better?
Absolutely! That’s a big part of why we’re building ELSI. Instead of endlessly scrolling through clothes that may or may not work for you, ELSI helps you discover pieces based on your personal style, preferences and wardrobe. Good clothes. Fewer regrets. That’s the idea.
How does ELSI recommend clothes?
ELSI learns from the information you share, including your outfit photographs, preferences and feedback. It uses these insights to suggest clothes that may complement your style and wardrobe. The more you share about what you like and wear, the better we aim to make your recommendations.
Can I buy clothes directly on ELSI?
Not at the moment. ELSI helps you discover clothes from different retailers. When you find something you like, you can visit the retailer’s website to make your purchase. We may introduce direct shopping on ELSI in the future.
Does ELSI only recommend clothes from certain brands?
ELSI aims to recommend clothes based on their relevance to your preferences and wardrobe. Recommendations may come from different brands and retailers, depending on the products available through our recommendation system.
Photos, privacy and support
Do I have to show my face in outfit photos?
No. You can upload outfit photographs without showing your face.
Can other people see my outfits?
Your outfit calendar is intended to be private to your account. We won’t publicly display your private outfit photographs without your permission.
What happens to the photos I upload?
Your photos help ELSI organise your outfit history and generate relevant style insights. Some photographs may be processed using third-party image-processing or AI services. You can read more about how this works in our Privacy Policy.
Can I delete my photos or account?
Yes, you can delete your account or personal information. You can reach out to us for more details. We’ll explain the available options and any relevant retention requirements.
How can I share feedback or get in touch?
We’d love to hear from you. Whether you’ve found a bug, have an idea or just want to tell us what you think, write to us at pratibha@elsi.club We’re building ELSI with real people and real wardrobes, so your feedback matters.